Privacy Policy

Effective Date: October 5, 2025

At Highlight Multi Trade, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us online, by phone, or in person.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address.

  • Order Information: Products purchased, payment details (secured and encrypted), shipping information.

  • Communication Data: Any information you provide when contacting us for support, inquiries, or feedback.

  • Device & Usage Data (if applicable): IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products.

  • To respond to inquiries, customer service requests, and support needs.

  • To send order confirmations, delivery updates, and promotional offers (if opted in).

  • To improve our products, services, and website experience.

  • To comply with legal obligations or protect against fraudulent activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Trusted service providers (e.g., delivery partners, payment gateways) to fulfill your orders.

  • Legal authorities when required by law or for the protection of our rights and property.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access or request a copy of the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of receiving marketing emails or messages at any time.

To make any of these requests, please contact us using the details provided below.

6. Cookies and Tracking Technologies (if applicable)

Our website may use cookies to enhance your browsing experience and gather analytics data. You can choose to disable cookies through your browser settings, but this may affect site functionality.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 Email: info@highlight.com.np

📞 Phone: 9819282655

🏢 Address: Bharatpur 10,Kalika Chock, NAbin Marga Chitwan, Nepal