Terms and Conditions
Effective Date: October 5, 2025

Welcome to Highlight Multi Trade. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to comply with and be bound by the following terms.

1. General

  • These terms apply to all visitors, users, and customers of Highlight Multi Trade.

  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services implies acceptance of any changes.

2. Products and Orders

  • All products listed on our website or catalog are subject to availability.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our sole discretion.

3. Payment

  • All payments must be made in full at the time of purchase unless otherwise agreed.

  • We accept Cash On Delivery payment methods – e.g., Bank Transfer,Foney QR, Nepal Pay QR, Esewa,Khalti

4. Shipping and Delivery

  • Delivery timelines are estimated and not guaranteed.

  • We are not liable for delays caused by third-party logistics providers.

  • Customers are responsible for providing accurate delivery information.

5. Returns and Refunds

  • Returns are accepted within 2 days of delivery.

  • Returns are only accepted for items damaged during delivery.

  • Cross connection or customer-caused issues are not covered under return or refund.

  • If the returned product is found to have no issues from our side, the delivery charge will be deducted from the refund.

  • For complete details, refer to our [Return and Refund Policy].

6. Customer Responsibilities

  • It is the customer’s responsibility to inspect products upon delivery.

  • Proper handling and installation must be ensured as per provided instructions or recommendations.

  • Misuse, cross-connection, or tampering voids any guarantee or support from our side.

7. Limitation of Liability

  • Highlight Multi Trade is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

  • Our total liability shall not exceed the amount paid for the specific product or service.

8. Privacy

  • We respect your privacy and handle your personal data as per our Privacy Policy.

  • Customer information will not be shared with third parties without consent, except as required by law.

9. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of [Insert Country/State].

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
📧 info@highlight.com.np
📞 9841636765
🏢 Bharatpur 10,Kalika Chock